Salesforce AP-203

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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A) Configure the cardinality Min as 0, Max 1 and default as 1.
B) Configure the cardinality Min as 1, Max 1 and default as 1
C) Add an Auto Add rule to include product A with bundle B
D) Add a Recommendation rule for Product A when bundle B is added

2. United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?

A) Handle the complex business processes manually outside the IT landscape.
B) Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
C) Access the entire architecture to identify application that can be decommission.
D) Harmonize their business plan to reduce the complexity

3. UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A) Digital Commerce API
B) Digital commerce SDK
C) Custom API via lightening Out
D) Cart Based API using Omni Out

4. During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A) Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
B) Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
C) Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
D) Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

5. Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

A) Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
B) Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
C) Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
D) Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

Solutions: