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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Requirements and Alignment | - Aligning Solutions to Customer Needs - Gathering Customer Storage Use Cases |
| Topic 2: Sales Skills and Solution Positioning | - Competitive Differentiation - TCO/ROI Fundamentals - Feature/Benefit Articulation - Consultative Selling Approach |
| Topic 3: IBM Enterprise Storage Product Knowledge | - IBM SAN Volume Controller - IBM Spectrum Storage Suite - IBM Flash and Hybrid Storage Solutions - Software-Defined Storage Concepts |
IBM Enterprise Storage Sales V4 Sample Questions:
1. A customer wants to implement a software defined storage solution but has existing leases in competitive storage.
Which advantage does IBM Spectrum Control have to help the customer move forward with implementation?
A) Encryption
B) Replication
C) Virtualization
D) Compression
2. Which IBM enterprise storage system supports NDMP backups?
A) IBM Spectrum Virtualize
B) XIV
C) DS8870
D) SONAS
3. Which key metric drives a customer's disaster recovery strategy?
A) TCO
B) ROI
C) RTO
D) TCA
4. Which IBM product is web-based self-service storage provisioning?
A) IBM Elastic Storage Access
B) IBM Fast Cloud Storage Access
C) IBM SmartCloud Storage Access
D) IBM CAMSS Storage Access Manager
5. A customer wants recommendations on storage for an onsite cloud implementation to simplify management of company data.
Which solution should be recommended?
A) Management as a Service (MaaS)
B) Infrastructure as a Service (IaaS)
C) Software as a Service (SaaS)
D) Platform as a Service (PaaS)
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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