WGU Organizational-Behaviors-and-Leadership

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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.

A) Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
B) Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.
C) Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
D) Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.

2. What is a personal view of how one is supposed to act in a given group situation?
Select one.

A) Role expectation
B) Role conflict
C) Role perception
D) Role identity

3. Which method should be used to maximize team member participation in global meetings?
Select one.

A) Parallel voice messaging contacts to tie members together
B) Electronic technology to tie team members together during meetings
C) A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members
D) Change of global meeting membership frequently to maintain interest in meetings

4. Which option defines organizational culture?
Select one.

A) Perceptions that are characterized in words or feelings but not understood or accepted by the organization
B) A system of shared meanings held by members that distinguishes the organization from other organizations
C) Individuals with feelings that are clearly distinguished from the culture of the organization
D) A biological entity that shows clear relationships to an organization or group of organizations

5. Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

A) McGregor's Theory X and Theory Y
B) Two-Factor Theory
C) McClelland's Theory of Needs
D) Maslow's Hierarchy of Needs Theory

Solutions: