Salesforce Sales-101

Exam Code: Sales-101

Exam Name: Salesforce Certified Sales Foundations

Updated: Jul 02, 2026

Q & A: 130 Questions and Answers

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About Salesforce Sales-101 Exam

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Salesforce Sales-101 Exam Syllabus Topics:

Topic	Details
Topic 1	Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.
Topic 2	Forecasting: This section of the exam measures skills of Account Executives and assesses forecasting accuracy, evaluating risks and opportunities, and understanding the inputs that drive forecasting. It ensures consistency in opportunity management and reliable business predictions.
Topic 3	Pipeline Management: This section of the exam measures skills of Sales Representatives and involves generating new pipeline opportunities, analyzing pipeline health, and ensuring data integrity. It also covers monitoring progression across sales stages and improving customer relevance.
Topic 4	Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-foundations---Sales-101

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