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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Aim of the Certificate Exam
The certification exam is designed to help the candidate excel and command his future progression. It is designed to
- Empower individuals to execute tasks with confidence and skill
- Differentiate individual in a crowded job market
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
In recent years, many people choose to take Oracle 1Z1-996 certification exam which can make you get the Oracle certificate that is the passport to get a better job and get promotions.
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Topics to Cover
Oracle 1z0-996 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.
Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.
Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.
Rates Manage and Apply Rates for individual commodities and customer Apply Proration Apply Bill Factors
Adjustments Ability to configure and manage payment adjustments
Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription
Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution
Customer Information Manage and Maintain Customer information based on the need and requirement
Financial Transactions Manage and Maintain Financial transactions
Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
Operational Device Management Explain assets and components Explain specifications and asset relationship
Billing Maintain and Manage Bill Segments Complete Bills
VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions
Usage Explain usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Configure new derive value algorithm Explain different types of IMDs and differences between them Explain IMD exception statuses and Automatic Retry functionality
Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
FieldWork and Service Order Management Explain Service Order Activity Explain Service Order Children Activities
The candidate needs to go through and be proficient in every topic.
Scope
This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Financials, Billing and Payments | 15% | - Payments, overpayments and payment distribution - Billing process, bill segments and rates - Manage financial transactions and adjustments - Credit, collections and overdue processes |
| Topic 2: Fieldwork and Service Order Management | 15% | - Configure and manage service order workflows - Service Order orchestrator and child activities |
| Topic 3: Usage and Usage Subscriptions | 15% | - Usage calculation process - Configure and manage usage subscriptions - Usage transactions and usage subscriptions |
| Topic 4: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 5: Measurements, VEE and IMD Processing | 20% | - Derived values and measurement processing - Types of Initial Measurement Data (IMD) - Validation, Estimation and Editing (VEE) rules and exceptions - IMD statuses, exceptions and automatic retry |
| Topic 6: Devices, Measuring Components and Service Points | 20% | - Configure device types, measuring component types, and device configurations - Concepts of measuring components, devices, and service points - Relationships between devices, measuring components, and service points - Install events and lifecycle management |
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