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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product and Pricing | 8%-12% | - Internal and external pricing determination - Pricing components configuration - Trigger pricing in sales documents |
| Topic 2: Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Topic 3: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Topic 4: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 5: Lead and Opportunity Management | 8%-12% | - Lead distribution and qualification - Opportunity creation and buying center - Revenue scheduling and sales stages |
| Topic 6: Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Topic 7: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Topic 8: Reporting and Analytics | 8%-12% | - Interactive dashboards - Custom report components - Excel integration with reports |
| Topic 9: User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Topic 10: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Topic 11: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Topic 12: Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:
A. Use the Sales work center to trigger the time of the notification.
B. Use the Administrator work center to set up priorities for the notification.
C. Use the business configuration work center to modify the number of days of the notification expiration.
D. Use the Application and User Management work center to assign users to the notification.
Question 2
You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:
A. Select 'Simulate Order and Return Pricing'.
B. Create a sales quote with products.
C. Set the pricing status to 'Calculated Successfully'.
D. Select 'Create External Follow Up Document'.
Question 3
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
A. Define the territory structure
B. Define the organizational structure
C. Define the business roles
D. Set up scoping and fine tuning
Question 4
What happens during the lead aging notification process?
There are 2 correct answers to this question.
Response:
A. A new high priority notification is triggered after the first notification expires.
B. The manager of the sales representative receives the notification.
C. By default, the priority for the notification is set to high.
D. The lead owner recevies the notification.
Question 5
Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A. Partner
B. Contact person
C. Individual customer
D. Account
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,C | Question 3 Answer: B,D | Question 4 Answer: B,C | Question 5 Answer: C |
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