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ServiceNow CIS-HAM

CIS-HAM

Exam Code: CIS-HAM

Exam Name: Certified Implementation Specialist - Hardware Asset Management

Updated: Aug 21, 2026

Q & A: 198 Questions and Answers

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About ServiceNow CIS-HAM Exam

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ServiceNow CIS-HAM Exam Syllabus Topics:

Topic	Details
Topic 1	Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
Topic 2	Implementing hardware asset management Understand IT Cost Management
Topic 3	Generating asset reports for IT Asset Management Automating stock management in ITSM Asset Management and HAM
Topic 4	Automating asset inventory with HAM Operational Integration of IT Asset Management Processes
Topic 5	Data Integrity - Attributes and Data Sources Automating hardware asset lifecycle with HAM
Topic 6	Key components of hardware contract financials Core IT asset management terminology, concepts, and goals
Topic 7	Asset management vs. configuration management Managing inventory and stock
Topic 8	Creating hardware assets and CIs Automating asset population into ServiceNow
Topic 9	Extending asset management and configuration management Managing hardware assets and CIs

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hardware-asset-management.pdf

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