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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Topic 2: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 3: Product and Pricing | 8%–12% | - Product master data - Pricing configuration - Price lists and discount determination |
| Topic 4: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 5: Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Topic 6: User Management | 8%–12% | - Business user setup - Role and access management - Organizational structure |
| Topic 7: Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Topic 8: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 9: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 10: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 11: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 12: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 13: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Topic 14: Integration | 8%–12% | - Integration with SAP ERP / CRM - Middleware and communication arrangements - Web services and APIs |
| Topic 15: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question #1
What options do you have when you create an activity plan? (2 correct answers)
A. Include tasks with notes and attachments
B. Add product feedback
C. Define if tasks are mandatory
D. Create follow-up quotes, orders, and opportunities
Question #2
Sales Plans are maintained in MS Excel. Determine whether this statement is true or false.
A. True
B. False
Question #3
Account 360 information in the Accounts view comes from both SAP ERP and BW systems. Determine whether this statement is true or false.
A. True
B. False
Question #4
For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?
A. SAP Hybris Commerce
B. SAP CRM
C. SAP Hybris Marketing
D. SAP ERP
Question #5
Which of the following elements are created when an object is generated via the custom object builder? (2 correct answers)
A. Updated relationships
B. Data sources for reporting
C. Web services
D. Page Layout
Solutions:
| Question #1 Correct Answer: A,C | Question #2 Correct Answer: A | Question #3 Correct Answer: A | Question #4 Correct Answer: D | Question #5 Correct Answer: B,C |
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