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HP HP2-H11 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Market and Customer Needs | 25% | - Customer business and technical requirements - ROI and TCO advantages - Thin client market trends and benefits |
| Topic 2: HP Thin Client Portfolio | 30% | - Hardware specifications and features - t-series and multi-seat solutions - Operating systems and software options |
| Topic 3: Solution Design and Compatibility | 20% | - Server and protocol compatibility - Security and management features - Virtualization infrastructure integration |
| Topic 4: Selling and Positioning | 25% | - Competitive differentiation - Warranty and support services - Sales process and proposal preparation |
HP Selling HP Thin Clients Sample Questions:
Question 1
What are the biggest weaknesses of Wyse in the client virtualization marketplace? (Select two.)
A. the only vendor with a Micro Client offering
B. head-to-head competition with IBM's thin client offering
C. thin client only with dependencies on others for back-end
D. limited global presence and leadership
E. no Wyse branded financial services to back up the solution offering
F. no recycling services for the total client virtualization solution
Question 2
In a highly competitive sales effort to win a thin client sale, you detect that your customer is leaning toward Wyse and their proposed Wyse S10 Thin Client solution.
Which next step should you take to tip the scales toward HP and the HP t5325 Thin Client?
A. Leave a demo HP t5325 Thin Client with the customer for a technical evaluation.
B. Emphasize the price of the HP t5325 Thin Client.
C. Emphasize the value of HP partnerships.
D. Set sales traps for the Wyse S10 solution.
Question 3
Which step follows a technical review in the HP Customer Driven Sales Methodology (CDSM)?
A. product evaluation
B. proposal review
C. proposal acceptance
D. performance rating
Question 4
Which benefit is specific to the Academic Edition of the HP MultiSeat Computing Solution? (Select two.)
A. Ethernet connection from the access devices to the host PC for greater distance
B. support for up to 24 access devices
C. licensing support through Microsoft Volume Licensing
D. support for access devices running Windows 7 only
E. Intel Xeon based host PC
Question 5
Asking open- and closed-ended questions to establish the business value for solving a customer's problem is part of which step in an effective sales interview?
A. discovery
B. qualification
C. presentation
D. assessment
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,D | Question 5 Answer: D |
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