PDF Version DemoWho Should Take the Microsoft MB-910 Exam
Individuals who are considering a career in IT should take this exam. Those who have already entered the IT field may be required to have this certification. Potential employers may also require that an individual has passed the MB-910 exam to be considered for a position within the company and many other organizations. Individuals may apply their knowledge in many ways after passing this exam. They may use the tools to create sophisticated mobile applications or programs. Others may learn how to program services on Azure.
For more info read reference:
Microsoft MB-91 Certification Reference
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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Microsoft MB-910 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Field Service | 15-20% | - Work order lifecycle and resource management - Core features and scheduling capabilities - Inventory and asset management - Mobile app and offline functionality |
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Security and access control - Overview of Copilot in customer engagement - Integration with Microsoft Power Platform - Common features and navigation - Data management and reporting basics |
| Describe Dynamics 365 Sales | 20-25% | - Core capabilities and business scenarios - Product catalog, price lists, and unit groups - Lead and opportunity management processes - Quote, order, and invoice lifecycle - Sales accelerators and forecasting - Business process flows |
| Describe Dynamics 365 Customer Service | 20-25% | - Knowledge base and entitlements - SLA and routing rules - Case management lifecycle - Key components and use cases - Unified service desk and channels |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Email marketing and customer journeys - Lead generation and qualification - Capabilities and use cases - Integration with Copilot - Marketing forms, pages, and segments - Event management features |
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