Pegasystems PEGAPCSA86V1

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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

Question 1

A car insurance quote request requires a view for potential customers to enter information to process the request.
What are the primary considerations to make before you configure fields in the view?

A. The fields users need to see, if the field is required, and if the fields include a date type
B. The fields users need to see, how users enter values, and if the fields are required
C. The fields users need to see, if the field is required, and where data is sourced from
D. The fields users need to see, where data is sourced from, and how users enter values

Question 2

A life insurance company satellite office in various countries. Each satellite office has its own queue. Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner .
Which routing approach supports this requirement?

A. Route the assignment to a specific underwrite based on business logic.
B. Route the assignment to the correct work queue bawd on business logic.
C. Route the assignment to the correct work queue using an authority matrix.
D. Route the assignment to the correct work queue using skill-based routing.

Question 3

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

A. Urgency value continues to increment as configured.
B. Urgency value remains at 100, but other service level processing continues.
C. Service level processing is halted until the assignment is completed.
D. The user is notified that the maximum urgency has been reached.

Question 4

A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

A. Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
B. Create a process for customers to indicate menu preference and schedule the menu testing appointment. Add the process as a case-wide optional action.
C. Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.
D. Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.

Question 5

HOTSPOT
A library application used by staff creates a loan request case when a member wishes to borrow one or more books. As part of the case process, the application shows the staff a read-only list of outstanding past-due books to remind the member to return late books.
In the Answer Area, select the Data page definition for this use case.

Solutions: