PDF Version DemoIn recent years, many people choose to take CompTIA 220-1002 certification exam which can make you get the CompTIA certificate that is the passport to get a better job and get promotions.
How to prepare for CompTIA 220-1002 exam and get the certificate? Please refer to CompTIA 220-1002 exam questions and answers on ITCertTest.
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Software Troubleshooting
What should you look for when troubleshooting computer software? That question and much more will be addressed by this section. This is also the same domain that covers the troubleshooting of PC issues, IT best practices for removing malware, troubleshooting application issues, and mobile OS, and troubleshooting application security issues.
Preparation Options for CompTIA 220-1002 Exam
Studying is an important part when you want to take the CompTIA 220-1002 test, because without proper preparation, it will be near impossible for you to master the exam content. Luckily, there are many materials that you can use including the official ones. If you visit the CompTIA website, you can find many options that you can use to prepare for this test. One of the main tools that you need to use is books. When choosing a guide, make sure that you opt for the one that is easy to understand and that covers all the topics in detail. Some of the books that you can use are as follows:
- CompTIA A+ Core 2 220-1002 Certification Study Guide;
- CompTIA A+ Complete Study Guide: Exam 220-1001 & Exam 220–1002.
- CompTIA A+ Certification All-in-One Exam Guide (Exams 220-1002 & 220-1002);
Another resource that you will find on the CompTIA website is practice labs and workshops. Reading the theory and concepts will not be enough to ace this exam and that is why using these labs will help you a great deal. Practical exposure is very important, so you should take a closer look at them. Last but not least, CompTIA also offers online training and instructor-led training courses. This is one of the most interactive ways to study for this certification test. All of these courses and classes are designed by the experts who know a lot about the subject, so they can help you drastically during your preparation.
Operating Systems
This topic summarizes the skills that you will need to compare and contrast the features of Microsoft Windows versions and popular operating system types and their functions. It also covers the general considerations during OS installation and common upgrade methods, Microsoft command-line tools, Windows control panel utilities, and the basic concepts of installing and configuring applications among the rest. Also, in this domain, you will get to know more about Windows patch management including the one in macOS and Linux, disk utilities, and backups.
What Should You Know About Test Objectives?
The CompTIA Core 2 exam will address the following objectives:
- Operating Systems (27%);
- Security (24%);
- Software Troubleshooting (26%);
- Operational Procedures (23%).
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 24% | - Implement SOHO network security - Secure mobile devices - Configure authentication and access control - Data destruction and disposal - Detect, remove, and prevent malware - Summarize security best practices |
| Operating Systems | 27% | - Set up and support client applications - Manage storage, file systems, and drivers - Compare and contrast OS types and purposes - Install and configure Windows OS - Use Windows tools and command-line utilities - Configure macOS, Linux, iOS, and Android |
| Operational Procedures | 23% | - Basic scripting and remote access - Disaster recovery and backup - Safety procedures and environmental controls - Professionalism and communication - Change management and documentation - Licensing, privacy, and policy compliance |
| Software Troubleshooting | 26% | - Diagnose application problems - Resolve security-related software issues - Troubleshoot mobile OS and apps - Troubleshoot Windows OS issues - Use troubleshooting methodologies |
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