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Avaya 3306 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Contact Recording | - Architecture and Components
|
| Avaya Quality Monitoring | - Quality Monitoring Fundamentals
|
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question 1
For an Avaya Quality Monitoring Server, which three items should be backed up? (Choose three)
A. Avaya Quality Monitoring Database
B. postgressql directory
C. eCorder directory
D. Avaya Quality Monitoring Windows Register key
Question 2
Which two Avaya Aura Monitoring Switch types are supported for configuring the system with supported Avaya switches? (Choose two)
A. Meridian 1/Succession Switch
B. Avaya Definity G3/S8300/S8700 Switch
C. Alcatel 4000 Switch
D. Aspect Switch
Question 3
You are installing Avaya Contact Recorder on a new site in a Windows environment.
Which operating should you use?
A. Windows 1 64Bit
B. Windows server 2008 R2
C. Windows Server 2000
D. Windows Server 2003 R2
Question 4
While waiting to activate an Avaya Contact Recording license, some tests are run with the five-day license.
Once the full license is obtained, what is the path to update the Avaya Contact Recording to the full license?
A. System > Manage Users > Change License
B. System > License > Change License
C. General Setup > Recorder > License
D. General Setup > Recorder > Key management Server
Question 5
Which three prerequisites must a technician complete to ensure that all Windows components are configured correctly prior to installing the Quality Monitoring application? (Choose three)
A. The administrator account should have the log on as a service rights under local Security Policy > User Rights Assignments.
B. Data Executive Prevention (SEP) must be allowed for all programs and services.
C. All network Cards must be disabled prior to installation.
D. Service Packs for Windows must be installed.
E. The Server name http://servername:8285/qm should be added under trusted sites in Internet Explorer.
Solutions:
| Question 1 Answer: A,C,D | Question 2 Answer: A,B | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: A,D,E |
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