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What is the duration, language, and format of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam
- Passing Score 72%
- Language - English
- Length of Examination: 60 minutes
- Format: Multiple choices, multiple answers
- Number of Questions: 65
How much Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam Cost
The price of the Avaya Aura Maintenance 3316x exam is $125 USD.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211
Avaya 3316X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Operations | 15% | - Performance monitoring and reporting - System updates and upgrades - Backup and restore procedures |
| Topic 2: Configuration and Administration | 25% | - Quality monitoring settings - Recording policies and rules - User and role management - Database and storage configuration |
| Topic 3: System Architecture and Overview | 20% | - Avaya Quality Monitoring architecture - Avaya Contact Recording components - Integration with Avaya Contact Center solutions |
| Topic 4: Troubleshooting and Support | 15% | - Log analysis and resolution - Common installation and configuration issues - Recording and playback problems |
| Topic 5: Installation and Deployment | 25% | - Licensing and activation - Installation procedures - Server and software prerequisites |
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