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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Administration Tasks | 25-30% | - System management using SAT/CLI - Hunt groups and call center configuration - Feature activation and management - Security administration - User and extension administration |
| Installation and Configuration | 20-25% | - Licensing setup - Network settings and connectivity - Initial system configuration - Hardware requirements and installation |
| Integration and Advanced Features | 10-15% | - SIP integration basics - Migration considerations - Unified Communications features |
| Troubleshooting and Maintenance | 15-20% | - System monitoring - Common issue resolution - Backup and recovery procedures - Log analysis and debugging |
| Avaya Aura Communication Manager Architecture | 15-20% | - System components and architecture - Communication Manager messaging - System redundancy and failover - Feature Server functionality |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. What functionality does the Extend Call feature offer that is different from traditional call forwarding?
A) It provides statistical data on call duration.
B) It supports high-definition video transfer.
C) It allows continuation of the original call on a different device.
D) It automatically records all extended calls.
2. Which component of Avaya Aura Communication Manager is primarily responsible for call routing?
A) Session Manager
B) Communication Manager
C) System Manager
D) Media Gateway
3. What role does the System Manager play in managing Communication Manager announcements?
A) It converts text announcements into speech.
B) It manages and deploys announcement files centrally.
C) It schedules the announcements based on caller traffic.
D) It selects random announcements to play to callers.
4. Why is the Bridged Call Appearance considered essential in executive settings within Communication Manager?
A) It offers a unique interface for executives only.
B) It allows for seamless call handling and monitoring by assistants.
C) It prioritizes executive calls over others.
D) It provides automatic call recording features.
5. Which feature of Avaya Aura Communication Manager is essential for high availability and disaster recovery?
A) Support for server duplication and geographic redundancy
B) Its decentralized configuration
C) The inclusion of external storage options
D) Its ability to integrate with third-party databases
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |
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