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Microsoft 70-272 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Supporting Internet Explorer and Collaboration Applications | 20% | - Browser configuration
|
| Topic 2: Supporting Outlook and Messaging | 20% | - Troubleshooting messaging issues
|
| Topic 3: Troubleshooting Desktop Applications | 30% | - Supporting end users
|
| Topic 4: Supporting Microsoft Office Applications | 30% | - Troubleshooting Office applications
|
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