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Nortel 920-451

920-451

Exam Code: 920-451

Exam Name: Ncde callpilot 2.x/3.0 unified messaging

Updated: Jul 22, 2026

Q & A: 56 Questions and Answers

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Nortel 920-451 Exam Syllabus Topics:

SectionObjectives
Topic 1: CallPilot Architecture and Components- System architecture overview
  • 1. Unified messaging architecture
    • 2. CallPilot server components
      Topic 2: Unified Messaging Services- Messaging integration
      • 1. Email and voicemail integration
        • 2. User mailbox configuration
          Topic 3: Installation and Configuration- System setup and deployment
          • 1. Initial configuration settings
            • 2. Installation procedures
              Topic 4: Administration and Maintenance- System management tasks
              • 1. System monitoring and logs
                • 2. User administration
                  Topic 5: Troubleshooting and Support- Fault diagnosis and resolution
                  • 1. Performance and connectivity troubleshooting
                    • 2. Common CallPilot issues

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