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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. The IBM SrnartCloud Control Desk provides the ability to visualize the impact of what type of change?
A) A change on configurations items
B) A change on services
C) A change to people
D) A change on assets
2. A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?
A) An anchor server in each DMZ
B) A separate TADDM server for each DMZ with one central database
C) A separate TADDM server for each DMZ
D) An anchor server and gateway server in each DMZ
3. Which statement describes functional components provided by IBM Tivoli Provisioning Manager?
A) They provide services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, organizations, and products.
B) They provide automated configuration of IT resources in response to a service request or other trigger; they may include all levels of configuration such as network setup, storage allocation, partition preparation, base builds, application loads, cluster definition, etc.
C) They provide customers with access to knowledge search, the ability to log incidents into Incident Management, check status of existing incidents, provide information on system outages, show frequently asked questions, and perform other automated services such as ID Management.
D) They provide processes that join financial, contractual, and inventory functions to support life cycle management for hardware and software assets within the IT environment.
4. Which two resources contain the most up-to-date platform compatibility matrix information in order to validate a solution design? (Choose two.)
A) Tivoli User Group Web page
B) IBM Support Web page
C) IBM DeveloperWorks wikis
D) Tivoli Field Guides
E) IBM Tivoli Forums
5. Which statement describes functional components provided by IBM SmartCloud Control Desk?
A) It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.
B) It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.
C) It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.
D) It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B,C | Question # 5 Answer: C |
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