Salesforce AP-212

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

A) Screen Flow
B) Schedule-Triggered Flow
C) Evaluation Flow
D) Autolaunched Flow (No Trigger)

2. A Loyalty Program Manager has proposed a new promotion with the following redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than
$200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?

A) "Blue" tier member with any transaction amount is <= $200, then "Outcome"; non-qualifying point deduction = transaction amount.
B) "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount.
C) "Gold" tier member with the transaction amount is >= $200, then "Outcome": tier-qualifying multiplier
=2
D) "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
E) "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.

3. Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A) Data Pipelines Base User
B) Loyalty Analytics admin
C) CLA Analytics Base Admin
D) Rule Engine Designer

4. For the integration of Loyalty Management and Service Cloud, which two methods should a Technical Consultant use for associating a Loyalty Program Member with a Case?

A) Add the loyalty Program Members' related list on the Case page layout
B) Add the 'Associate Program Member' action on Case page layout
C) Add the 'Create Case' action on the Loyalty Program Member page layout
D) Add the 'Cases' related list on the Loyalty Program Member page layout

5. How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?

A) Configure the Loyalty Data Accelerator Package.
B) Configure Loyalty data in the CDP through S3 buckets (Cloud).
C) Configure Loyalty Management Bundle Data Mappings.
D) Ensure Loyalty data is enabled and mapped in the CDP daily.

Solutions: