PDF Version DemoIn recent years, many people choose to take BlackBerry BCP-240 certification exam which can make you get the BlackBerry certificate that is the passport to get a better job and get promotions.
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting & Maintenance | 25% | - Software updates and OS upgrades - Performance and connectivity fixes - Diagnosing common issues |
| BES 10 Integration & Management | 20% | - Connecting to BlackBerry Enterprise Service 10 - Policy enforcement and user accounts |
| BlackBerry 10 Architecture & Components | 15% | - Hardware and software components - BB10 OS fundamentals |
| Device Deployment & Configuration | 35% | - Network and connectivity setup - BlackBerry Link and backup/restore - Initial setup and provisioning |
| Security & Connectivity | 15% | - VPN, Wi-Fi, Bluetooth and cellular settings - Encryption and permissions |
| Application & Content Management | 15% | - Installing, updating and removing apps - BlackBerry World and BlackBerry World for Work |
BlackBerry 10 Support Specialist Sample Questions:
Question 1
Which of the following is not available under Manage Devices on the BlackBerry Protect portal?
A. Play Sound
B. View Location
C. Backup Device
D. Wipe Device
Question 2
n the event of loss, what can be used to find a device?
A. Enable Airplane mode
B. Enable Location Services
C. Enable BlackBerry Device Services
D. Enable BB Protect
Question 3
Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?
A. BlackBerry Administration
B. BlackBerry Resource Kit
C. BlackBerry Web Desktop Manager
D. BlackBerry Desktop Manager
Question 4
What Menu item would need to be enabled so BlackBerry Support receives logs from a BlackBerry 10 (BB10) Smartphone?
A. Diagnostics in the Security and Privacy Menu item
B. Parental Controls
C. Security Wipe Menu item
D. Application Permissions
Question 5
What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?
A. Work Account connects to the Microsoft Exchange through MAPI.
B. Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.
C. Using the "Work Account" option adds an email account that is only active while in the office.
D. Work Account is only used with extra security such as S/MIME and PGP.
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: B |
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