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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Order Management | 26% | - Service Order Status Management - Service Order Scheduling and Planning - Service Order Creation and Processing - Service Order Assignment and Routing |
| Topic 2: Mobile Application | 20% | - Mobile Checkout and Time Tracking - Field Service Mobile App Features - Offline Capabilities - Real-Time Communication |
| Topic 3: Configuration and Integration | 16% | - SAP FSM System Configuration - Integration with SAP ERP and CRM - API and Web Services - Third-Party System Integration |
| Topic 4: Service Reporting and Analytics | 16% | - Custom Report Generation - Reports and Dashboards - KPI Monitoring and Analysis - Service Performance Metrics |
| Topic 5: Resource Management | 22% | - Skill-Based Matching - Workforce Planning and Forecasting - Travel and Route Optimization - Technician Management |
SAP Certified - SAP Field Service Management Sample Questions:
1. The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.
A) True
B) False
2. What does the Transformation Preparation Service aim to bridge?
Choose the correct answer.
A) Customer satisfaction levels
B) Marketing and sales process
C) IT and HR integration
D) Vision and execution
3. What information do I need to create a custom label translation?
There are three correct answers.
A) Translation value
B) Language
C) Translation key
D) Object type
4. What are the names for the possible customer interactions and dialog options?
There are two correct answers.
A) Moments
B) Moment sets
C) Chat assistants
D) Business Processes
5. Name a few of the data object types that are commonly covered by standard integration capabilities.
There are four correct answers.
A) service contract
B) Person reservation
C) Items
D) Activities
E) Business partners
F) Efforts
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A,B,C | Question # 4 Answer: A,B | Question # 5 Answer: C,D,E,F |
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