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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Problem Determination | 20% | - Error log analysis and diagnostics - Connectivity and configuration issues - Support tools and data collection - Performance bottleneck analysis |
| Installation and Configuration | 20% | - Host connectivity and multi-pathing - Initial setup and configuration - License activation and feature enablement - Hardware installation and cabling |
| Architecture and Concepts | 20% | - Storage networking: SAN, NAS, iSCSI, Fibre Channel - Virtualization, thin provisioning, Easy Tier - RAID levels, storage pools, dynamic disk pools - Copy services: FlashCopy, Metro Mirror, Global Mirror |
| Management and Monitoring | 18% | - Firmware updates and software maintenance - Performance monitoring and capacity planning - IBM Storwize GUI/CLI and Hyper-Scale Manager - Alerting and event management |
| Midrange Storage Product Overview | 22% | - IBM Midrange Tape Systems (TS3100, TS3200, TS3310) - IBM Storwize Family (V3700, V5000, V7000, V7000 Unified) - IBM XIV Storage System - IBM SAN Volume Controller (SVC) - IBM FlashSystem Family |
IBM Midrange Storage Technical Support V4 Sample Questions:
Question 1
A customer has a TS3310 Tape library installed in its data center, which consists of a base unit with 2 x LTO-6 tape drives and a single expansion module with an additional 2 x LTO-6 drives installed. The TS3310 tape library has 81 storage slots licensed.
The growth in business requires that the tape library has an additional explanation module installed, and the new solution to be fully configured with LTO-6 drives and all tape storage slots licensed. Additionally, there is a requirement to encrypt the data backed up to tape.
Which recommendation for the number of LTO-6 drives, storage slot licensing, and any additional items is required to provide the desired solution?
A. 6 x LTO-6 Tape Drives, 2 x Storage Slot Expansion License, 2 x Encryption License
B. 4 x LTO-6 Tape Drives, 4 x Storage Slot Expansion License, 8 x Encryption License
C. 4 x LTO-6 Tape Drives, 3 x Storage Slot Expansion License, 3 x Encryption License
D. 6 x LTO-6 Tape Drives, 2 x Storage Slot Expansion License, 1 x Encryption License
Question 2
From a performance perspective, which metric is the most important aspect of the storage system for streaming video?
A. Capacity
B. Latency
C. Throughput
D. IOPS
Question 3
A customer has a legacy storage system and is looking to move to a new IBM storage platform.
Which standard feature of the Storwize family will accomplish this?
A. Clustering
B. Easy Tier
C. Thin provisioning
D. Migration Wizard
Question 4
A customer has a business requirement to replicate data between two sites and achieve a recovery point objective (RPO) as low as possible with the replicated data as up-to-date as possible. The existing inter-site link is a shared resource and can become congested.
Which replication technology should be suggested to the customer?
A. Intracluster mirroring
B. Global Mirror with change volume
C. Active Cloud Engine
D. Metro Mirror
Question 5
A customer wants to estimate the Total Cost of Ownership (TCO) for a storage project.
Which software tool should be used?
A. Systems Consolidation Evaluation Tool
B. Knowledge Center
C. System Storage Interoperation Center Tool
D. ISAT Tool
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: A |
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