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HP HP2-B109

HP2-B109

Exam Code: HP2-B109

Exam Name: Selling HP Printing and Personal Systems Hardware

Updated: Jul 28, 2026

Q & A: 74 Questions and Answers

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About HP HP2-B109 Exam

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HP HP2-B109 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Selling Strategy and Value Proposition- Customer Needs Analysis
  • 1. Identifying business vs consumer requirements
    • 2. Mapping solutions to customer pain points
      - Competitive Positioning
      • 1. HP differentiation factors
        • 2. Total cost of ownership messaging
          Topic 2: HP Personal Systems Portfolio- Business PCs and Workstations
          • 1. HP Elite and Pro series positioning
            • 2. Workstation performance and workloads
              - Consumer Devices
              • 1. Laptops, desktops, and all-in-one systems
                • 2. Target user segments and value propositions
                  Topic 3: HP Printing Portfolio Overview- Managed Print Services
                  • 1. Print optimization and cost control
                    • 2. Security and fleet management concepts
                      - InkJet and Laser Printing Technologies
                      • 1. Use cases for home and enterprise printing
                        • 2. Core differences between InkJet and Laser printers
                          Topic 4: Solutions and Ecosystem- Sustainability and Lifecycle
                          • 1. Device lifecycle management
                            • 2. Energy efficiency and eco-design
                              - Security Features
                              • 1. Endpoint protection concepts
                                • 2. Hardware-based security capabilities

                                  HP Selling HP Printing and Personal Systems Hardware Sample Questions:

                                  1. Which HP workstation allows access to add a hard drive or upgrade memory by simply snapping the workstation open?

                                  A) Z1
                                  B) Z620
                                  C) Z230
                                  D) Z820


                                  2. How would you summarize the potential savings that Thin Client solutions can provide to your customers?

                                  A) 34% less maintenance costs
                                  B) 79% lower down-time cost per user
                                  C) 48% lower total cost of ownership
                                  D) 16% capital cost savings


                                  3. Your customer is seeking desktop computing devices that provide a balance of business-class PC features and price points, in addition to commercial-class quality.
                                  What should you recommend?

                                  A) HP Business Desktops
                                  B) HP ProDesk
                                  C) HP EliteDesk
                                  D) HP EliteOne


                                  4. How much pressure is the display enclosure on the HP ZBook mobile workstation designed to withstand?

                                  A) 181 kg/400 lbs
                                  B) 91 kg/200 lbs
                                  C) 45 kg/100 lbs
                                  D) 136 kg/300 lbs


                                  5. Which feature built into HP Flow MFPs enables the creation of editable documents from scanned paper documents?

                                  A) 200 sheet ADF
                                  B) HP EveryPage
                                  C) Single Pass Duplexer
                                  D) On-board OCR


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: D

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