HP HP2-B120

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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)

A) Because when you replace the supplies in a printer, you replace a substantial part of the printer
B) Because HP supplies cost less to use in the product testing process
C) Because HP supplies are specially formulated to work correctly with the printing system
D) Because HP is the only provider of supplies for the Laserjet printing system
E) Because they design HP printers to function only with HP supplies

2. Who manages the financing of a Channel Managed Print Services Contract?

A) HP cMPS Partner
B) HP Partner Account Manger
C) HP Services
D) HP Financial Services

3. Which statement is true about a "cost per page" click pricing model?

A) Tracking of pages printed is not important.
B) The customer pays a fixed amount per month regardless of the pages printed.
C) The fixed costs in the contract are included in the base, and the variable costs are included in the click.
D) HP recommends not agreeing to a minimum number of pages per month

4. Which statement is true about HPs right to audit?

A) If the partner is requesting more than a 20% discount on HP original supplies. HP reserves the right to conduct an audit.
B) HP will audit all customers with HP Channel Managed Print Services contracts once a year.
C) HP has no right to audit, but can ask the partner to share all contracts.
D) HP has the right to perform random audits.

5. What is an HP Care Pack?

A) A range of break-fix services for HP commercial printers and multifunctional-based
products
B) A box that takes care of the printers when connected to the network
C) A fixed product warranty extension covering only return-to-base repairs
D) A mandatory service package for all MFP-based HP products

Solutions: