HP HP2-H28

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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

Question #1
Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A. Partners receive two funded headcount to join their sales team during first year.
B. Partners can have more interventions as HP can dispatch them to any existing customer,
C. Partners receive extra rebates on all HP equipment sold.
D. Partners get priority access to parts for repair,
E. Partners receive a percentage of the rebate payment on their sales.
F. Partners pay lower list prices on product line (only printer and computer) in scope

Question #2
Which statement is true about selling services?

A. Usage and Care services are less profitable than selling the hardware alone.
B. The Global Services market is not growing.
C. Consumers represent more than 85% of the total growth through 2014.
D. Consumers do not want to buy services because they are only interested in hardware.

Question #3
Which statement is true about the worldwide services market?

A. Corporate, Enterprise, and Public Sector companies are trying to reduce services expenditure by increasing hardware refreshes
B. Most companies are looking for advice that gives them no downtime, business support, and a stable hardware platform.
C. The services market is very competitive with low annual growth
D. Customers are still brand conscious and do not pay much attention to the experience they get from devices.

Question #4
What is an effect of adding services to hardware deals?

A. decreases profit
B. services selling has little effect on hardware deals
C. easier repeat sales
D. increases complexity of the offer

Question #5
Why is HP Printing and Computing Sales specialization important for partners?

A. Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware
B. Partners start accumulating rebates with their first services sale.
C. Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
D. Partners selling HP hardware will be able to deliver their own branded services.

Solutions: