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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP DaaS Solution Overview | 25% | - Service plans, options and configuration - Core features and benefits of HP DaaS |
| Topic 2: Security, Support and Services | 10% | - Support models and service level agreements - Security and data protection in DaaS |
| Topic 3: Customer Needs and Value Proposition | 25% | - Identifying customer pain points and opportunities - Articulating financial and operational value |
| Topic 4: Commercial and Operational Aspects | 20% | - Device lifecycle management and logistics - Pricing, financing and contract structures |
| Topic 5: DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
HP Selling HP Device as a Service 2018 Sample Questions:
Question #1
How many customer devices does HP DaaS Analytics and Proactive Management support?
A. The supported number of devices depends on the number of data centers within the organization.
B. The supported number of devices depends on the selected HP DaaS plan.
C. It supports up to 1000 devices.
D. It supports tens or hundreds of thousands of devices.
Question #2
What is included in all HP DaaS plans?
A. option for simplified leasing agreement
B. insights into device inventory and device health
C. Accidental Damage Protection
D. HP Service Experts
Question #3
What are the correct options available for a Custom HP DaaS plan?
A. Customers can select individual HP DaaS Analytics and Proactive Management capabilities.
B. Customers can select from a different range of optional accessories.
C. Customers can purchase third-party Windows PCs through HP.
D. Customers can select from the complete portfolio of lifecycle services (if they are SKU-based).
Question #4
In which three ways does HP DaaS enable channel partners to enhance their business? (Select three.)
A. provides access to high-impact marketing
B. improves customer service
C. builds revenue from loyalty
D. differentiates their business
E. develops solution selling capabilities
F. increases margins
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: D | Question #4 Correct Answer: A,E,F |
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