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HP HP2-H82 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Supplies Programs & Services | - HP contractual and partner programs
|
| HP Printing & Supplies Portfolio Knowledge | - HP supplies categories (ink, toner, hardware consumables)
|
| Customer Requirements & Selling Scenarios | - Customer needs analysis
|
HP Selling HP Supplies 2019 Sample Questions:
Question #1
Match the customer objection on the left with the correct response on the right.
Question #2
What is the benefit of genuine Samsung toner using a premium polymerized toner?
A. It helps with keeping the price the lowest on the market.
B. It yields the boldest colors possible.
C. It achieves accurate color expression without blurry patterns.
D. It maintains print quality when printing large areas of black.
Question #3
What is an advantage of selling original HP and genuine Samsung supplies?
A. HP offers a comprehensive portfolio for a variety of needs.
B. HP products are priced low when compared to its competitors.
C. HP delivers enhanced financial and distribution support.
D. HP offers high warranty returns.
Solutions:
| Question #1 Correct Answer: Only visible for members | Question #2 Correct Answer: D | Question #3 Correct Answer: A |
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