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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs Analysis & Sales Process | 25% | - Consultative sales approach - Match products to business needs - Identify customer printing requirements |
| Topic 2: Competitive Positioning | 20% | - Comparison with competing solutions - Addressing competitive objections - HP unique selling points |
| Topic 3: Features, Benefits and Value Proposition | 30% | - Cost-per-page and efficiency advantages - Solutions differentiation and added value - Security, reliability and sustainability features |
| Topic 4: HP Printing Portfolio Overview | 25% | - Key specifications and technologies - Use cases and target customer segments - HP LaserJet and InkJet product families |
HP Selling HP Printing Hardware 2020 Sample Questions:
Question #1
HP JetAdvantage is a cloud-based print analytics platform that trees up time and maximizes resources. Which additional business (unction does it provide?
A. It monitors deterioration of printers and proactivety schedules maintenance visits.
B. It enables customers to track pages and costs by user, application, location, color, and duplex.
C. It helps customers understand the risk of overspending when the cost per page increases by a targeted percentage.
D. It encourages customers to trade in their non-supported and non-HP devices for more cost-effective HP devices.
Question #2
A new customer is considering a refresh of the company's printers and supplies. What question should you ask of the person in charge of printers and supplies?
A. What kind of security policy does the company have in place and are you meeting your targets?
B. How much energy do your current printers consume and what are your energy goals?
C. How important is access to mobile printing capabilities?
D. How many employees are currently working from public places?
Question #3
How does HP Roam tot Business help businesses keep pace with increasing demands for mobile printing capabilities?
A. by supporting Near Field Communication (NFO-enabled printing while maintaining the business's security policies
B. by providing insights into a fleet's costs, behaviors, and efficiencies through data collected and stored in a cloud-based database
C. by replacing printer-specific drivers and mobile apps, allowing users to print from any personal computer or mobile device
D. by enabling HP printers to integrate with HP ID to set up user accounts and authentication without a subscription
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: A | Question #3 Correct Answer: C |
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