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HP HP2-I47

HP2-I47

Exam Code: HP2-I47

Exam Name: Selling HP PS Lifecycle Services 2023

Updated: Aug 03, 2026

Q & A: 32 Questions and Answers

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HP HP2-I47 Exam Syllabus Topics:

SectionObjectives
Sales Skills and Positioning- Building and presenting the business case
- Demonstrating value to clients
- Qualifying customer needs
- Positioning HP Lifecycle Services
HP Lifecycle Services Overview- HP Fix Services
- HP Renew Services
- HP Protect Services
- HP Optimize Services
- HP Collaborate Services
- HP Set Up Services
Service Registration and Delivery- HP Care Pack attachment rules
- HP Channel Services Network (CSN) registration

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. What advantage do HP Imaging and Application Services offer customers?

A) Systems are configured during the build process and arrive onsite ready to use, tailored to customer needs.
B) One-touch configuration systems allow for customer customization of their new devices after delivery and installation.
C) HP PCs arrive at the customer's site preconfigured with apps designed to handle the toughest projects, including gaming and printing.
D) Customers can opt in to the HP Planet Partners recycling program, which provides onsite collection of discarded paper and printer cartridges.


2. An SMB customer with an overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles with different technical requirements. Management is concerned about downtime involved with this refresh.
How would HP Set Up Services help this customer?

A) By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
B) By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
C) By ensuring employee PCs are preconfigured to their unique user specifications for out-of-the-box productivity delivered to their door,regardless of work location
D) By offering 1 TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud


3. A potential customer has asked you how HP Lifecycle Services compare to a competitor's services that they have used in the past.
What is the HP recommended way to prepare a response to this question?

A) Refer to the battlecards for the various HP Lifecycle Services
B) List the different HP Services websites that the customer can visit for more information
C) Visit the competitor's website to read the descriptions of their services
D) Compile a list of issues customers have had with the competitor's services


4. An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two benefits that the IT manager should include in the company's proposed sustainability plan?
(Select two.)

A) As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
B) A current trend has shown that employees will stay with an environmentally responsible company long-term
C) Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.
D) IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: B,C

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