ISO ISOIEC20000LI

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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on the scenario above, answer the following question:
Which security control does NOT prevent information security incidents from recurring?

A) Privileged access rights
B) Segregation of networks
C) Information backup

2. Who should verily the effectiveness of the corrective actions taken by the auditee after an internal audit?

A) An Independent auditor should be contracted to perform this evaluation
B) The internal auditor
C) The information security manager

3. Which of the following statements regarding information security risk is NOT correct?

A) Information security risk can be expressed as the effect of uncertainty on information security objectives
B) Information security risk cannot be accepted without being treated or during the process of risk treatment
C) Information security risk is associated with the potential that the vulnerabilities of an information asset may be exploited by threats

4. Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on scenario 6. when should Colin deliver the next training and awareness session?

A) After he conducts a competence needs analysis and records the competence related issues
B) After he ensures that the group of employees targeted have satisfied the organization's needs
C) After he determines the employees' availability and motivation

5. The IT Department of a financial institution decided to implement preventive controls to avoid potential security breaches. Therefore, they separated the development, testing, and operating equipment, secured their offices, and used cryptographic keys. However, they are seeking further measures to enhance their security and minimize the risk of security breaches. Which of the following controls would help the IT Department achieve this objective?

A) Alarms to detect risks related to heat, smoke, fire, or water
B) An access control software to restrict access to sensitive files
C) Change all passwords of all systems

Solutions: