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IBM M6040-424 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Warranty, Support and Sales Strategy | 20% | - Customer solution use cases - Standard and depot warranty options - Competitive positioning and value proposition - Service and support offerings |
| Software and Management Capabilities | 20% | - Diagnostics and monitoring tools - Supported operating systems - Wake-on-LAN and energy management - Remote Management Agent (RMA) |
| Product Overview and Positioning | 25% | - SurePOS 30 Series family introduction - Model 34x and E4x key differentiators - Target retail market segments |
| Hardware Specifications and Features | 35% | - Retail-hardened design and reliability - Power efficiency and management - Connectivity and ports including SurePort - Tool-less serviceability and maintenance - Processor and platform architecture |
IBM SurePOS 30 Models 34x and E4x Sales mastery Sample Questions:
1. What is the purpose of the depot warranty available on administrative models of the SurePOS 340?
A) to extend the standard warranty for an additional year
B) to offer a less expensive warranty option for self maintainers
C) to allow technicians to monitor the health of the unit remotely
D) to provide same day on-site repair, seven days a week
2. Which customer, mentioned in this course, is using the Wake-on-LAN feature of the SurePOS 300 as part of their plan to reduce energy consumption by 25%?
A) Pep Boys
B) Co-Operative Group
C) Alliance Boots
D) Rank Group
3. Which two characteristics of the SurePOS 340 appeal most to a retailer looking for quick return on investment (ROI)? (Choose two.)
A) dual display support
B) advanced power management
C) energy efficient technology
D) retail hardening tests
4. A retailer is considering the DigiPOS core because of its compact footprint and low energy consumption numbers. Which two statements are true about the DigiPOS core? (Choose two.)
A) Its energy consumption numbers are unrealistic because they are measured with no devices attached.
B) Its compact size allows very little airflow, which often leads to overheating and system crashes.
C) So much performance is sacrificed for energy savings that many POS applications become unusable.
D) Most customers will require the extender because the standard connections are not adequate.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B,C | Question # 4 Answer: A,D |
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