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WGU Principles-of-Management

Principles-of-Management

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Nov 05, 2026

Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionObjectives
Organizational Structure and Design- Organizational Models
  • 1. Divisional structures
  • 2. Matrix organizations
  • 3. Functional structures
  • 4. Network organizations
- Organizational Fundamentals
  • 1. Departmentalization
  • 2. Centralization and decentralization
  • 3. Organizational hierarchy
  • 4. Span of control
Leadership and Management- Leadership Concepts
  • 1. Leadership theories
  • 2. Decision-making processes
  • 3. Managerial roles
  • 4. Leadership styles
- Communication and Teamwork
  • 1. Collaboration techniques
  • 2. Conflict management
  • 3. Organizational communication
  • 4. Team development
Strategic Planning and Management- Strategic Planning Process
  • 1. Strategy implementation
  • 2. SWOT analysis
  • 3. Strategy formulation
  • 4. Environmental analysis
- Strategic Vision, Mission, and Goals
  • 1. Mission statements
  • 2. Strategic vision
  • 3. Organizational goals
Business Ethics and Corporate Responsibility- Ethical Management
  • 1. Compliance programs
  • 2. Ethical decision making
  • 3. Business ethics
- Corporate Responsibility
  • 1. Corporate social responsibility
  • 2. Sustainability considerations
  • 3. Stakeholder management
Human Resource Management- Motivation and Behavior
  • 1. Organizational behavior
  • 2. Workplace diversity
  • 3. Motivation theories
  • 4. Employee engagement
- Workforce Management
  • 1. Recruitment and selection
  • 2. Performance management
  • 3. Training and development
  • 4. Employee retention
Operations and Quality Management- Quality Management
  • 1. Quality control tools
  • 2. Continuous improvement
  • 3. Customer satisfaction
  • 4. Total Quality Management
- Operations Management
  • 1. Process improvement
  • 2. Supply chain concepts
  • 3. Value chain management
  • 4. Resource management

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

Question #1
Which process is used to verify that deliverables are correct and complete? Choose 1 answer

A. Quality Cooperative
B. Quality Assurance
C. Quality Control
D. Quality Collaboration


Question #2
A manager must choose between two qualified candidates for a promotion and must consider equal employment opportunity law. Which characteristics may the manager use to make the decision? Choose 1 answer

A. Fitness level
B. Religion
C. Age
D. Disability status


Question #3
What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A. Urban location
B. Strategic liaisons
C. Competitive objectives
D. Core capabilities


Question #4
What is the most common way for entrepreneurs to finance a start-up business? Choose 1 answer

A. Venture capital
B. Initial public offering
C. SBA loan
D. Personal funds


Question #5
The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.
Which technique would be most appropriate in stimulating conflict?
Choose 1 answer

A. Bringing in outsiders
B. Compromise
C. Appointing a devil's advocate
D. Authoritative command


Solutions:

Question #1
Correct Answer: C
Question #2
Correct Answer: A
Question #3
Correct Answer: D
Question #4
Correct Answer: D
Question #5
Correct Answer: A

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