Salesforce Salesforce-Loyalty-Management

Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/certificate/exam-loyalty-management-ap---AP-212

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Salesforce Loyalty Management Accredited Professional Sample Questions:

Question #1
A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

A. Ensure the ' Allow using customer profiles for self-registration, user creation, and login ' is enabled
B. In the Partner Account record, ' Enable Customer User " on the Contact associated
C. Using Experience Cloud sharing sets, specify Account as the object of your sharing set
D. For the Loyalty Member, ' Enable Customer User ' on the Contact or " Enable Partner User ' on the Account
E. Ensure the Allow using standard external profiles for self-registration, user creation, and login ' is enabled

Question #2
A Consultant needs to set up a new tier-point reset process for a new Loyalty Program,where the data- processing engine (DE) configuration is required.
How should the Consultant set up the data-processing engine with the least configuration effort?

A. Create a copy of the expirefixed non-qualifying points DPE template.
B. Create a copy of the reset qualifying points DPE template.
C. Create a new data-processing engine from scratch / by first principle.
D. Create a copy of the expire activity based non-qualifying points DPE template.

Question #3
Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that thereare transactions that contain the coat product.
Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?

A. That the member is a campaign member of thepromotion campaign.
B. That the flow is active and has been created to apply the promotion.
C. That the promotion has specified the Current Liability Amount.
D. That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.

Question #4
A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to,and expect that this can be implemented without a need for complex customization.
Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group ' s requirements?

A. Associate the site with the new Hotel Group Loyalty Program
B. Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.
C. Create a site using the Experience Cloud site template called the Loyalty Member Portal
D. Associate the site with the new Hotel Group Loyalty Program using API integration endpoints
E. Connect the website to the hotel ' s payment gateway

Question #5
In which two scenarios should an Administrator use member engagement attributes?

A. Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
B. Member attends three trainings between March 1st and April 30th to get 200 bonus points.
C. Member iseligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
D. Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.

Solutions: