Salesforce Salesforce-Net-Zero-Cloud

Exam Code: Salesforce-Net-Zero-Cloud

Exam Name: Salesforce Net Zero Cloud Accredited Professional Exam

Updated: Jun 25, 2026

Q & A: 47 Questions and Answers

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About Salesforce Salesforce-Net-Zero-Cloud Exam

Salesforce Salesforce-Net-Zero-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Implementation: This topic equips Salesforce practitioners with the expertise to configure Net Zero Cloud settings and enable platform features for prioritized use cases. Sub-topics include mapping requirements to Net Zero Cloud functionality, setting up emission forecasting using historical data, and configuring target-setting for sustainability goals. Practitioners also master CRM Analytics to provide visibility into ESG metrics.
Topic 2	Discovery: In this topic, Salesforce practitioners explore strategies to identify and prioritize use cases crucial for implementing Net Zero Cloud effectively. Sub-topics include mapping use cases to Net Zero Cloud features or third-party systems, gathering sustainability-related business requirements, and determining calculation needs based on organizational reporting boundaries. Practitioners also learn to align reporting boundaries with CRMA requirements, connect sustainability goals with appropriate data models, and associate use cases with licenses and third-party applications.
Topic 3	Design: In this topic, Salesforce practitioners focus on translating customer requirements into tailored user experiences. Skills include designing analytics configurations (CRMA, Tableau), setting up homepages and utility items for different personas, creating approval processes, and automating workflows. Practitioners also learn to map external data sources to Net Zero Cloud, decide between using out-of-the-box features or customization, and plan effective data migration strategies.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-net-zero-cloud-ap---AP-218

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