Salesforce AP-222

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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?

A) Employee Productivity Plus User Data Access
B) Public Sector Solutions User Access
C) Employee Experience for Public Sector
D) Employee Experience Community Access
E) Employee Productivity Plus Access

2. A county health department wants reviewers to quickly identify permit applications that have exceeded their target processing time. Staff should not manually calculate the elapsed time for every record. Which approach is the most effective?

A) Require reviewers to update a custom "Days Open" field manually
B) Create a Chatter group for overdue applications
C) Export application data to spreadsheets every morning
D) Create a report filtered for overdue records and display it on a dashboard

3. Bohahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Permits received over 12 months require additional manager sign-off before approval. For regulatory compliance, the application's history and approval must be auditable. What will the technical consultant suggest to Bohahaven as the solution for this requirement?

A) Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.
B) Implement Business Rules Engine to identify applications over 12 months and train staff to use Chatter to request approval from their manager.
C) Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.
D) Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.

4. A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

A) DataRaptor
B) OmniScript
C) Integration Procedure
D) FlexCard

5. A government agency recently migrated to Salesforce and is very excited to be on board, but their System Administrators have doubts about installing the Omnistudio package. Which three tasks must be completed or checked before installing the OmniStudio Package?

A) Ensure the email deliverability access level is set to "All email"
B) Enable Assets
C) Enable Person Accounts
D) Confirm browser settings meet published minimum requirements
E) Enable Orders

Solutions: