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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Positioning and Selling Solutions | 20% | - Communicate value and ROI - Address objections and close sales - Match products to customer needs |
| Understand Customer Requirements | 20% | - Identify business and user needs - Analyze customer environment and usage scenarios - Define solution requirements |
| HP Printing Solutions Portfolio | 25% | - Features, benefits and competitive advantages - Inkjet and LaserJet product lines - Multifunction printers and wide-format systems |
| HP Personal Systems Portfolio | 25% | - Desktops, notebooks and workstations - Tablets and mobile devices - Security, manageability and performance features |
| Support and Management Tools | 10% | - HP Web Jetadmin and management software - Security and mobility solutions - Service and support offerings |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question #1
Which serviceability benefit does the HP 800 series offer?
A. a two-hour, onsite visit
B. remote servicing support
C. EasyAccess door
D. a replacement device within twodays
Question #2
Which HP solution allows IT administrators to quickly and easily configure and update fleet-wide network settings?
A. HP Web Jetadmin
B. HP Embedded Web Server
C. LANDesk
D. HP Device Manager
Question #3
What is the value behind wireless hot-spots?
A. ability to hot capture a document on the spot
B. ability to print from anywhere
C. having a low data plan
D. easily set up and shares an Internet connection across WiFi-enabled devices
Question #4
Which powerful HP solutions offer tools to manage security on printers?
A. Wireless Direct Printing and AirPrint
B. HP Universal Print Driver and LANDesk
C. HP BlOSphere and SureStart technologies
D. HP Embedded Web Server and Web Jetadmin
Question #5
A customer is looking to combine the functionality of a variety of devices in one space-saving device. What should you recommend?
A. an HP multifunction printer
B. an HP Flow Scanner
C. HP Quick Sets
D. any HP small workteam printer
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: A | Question #3 Correct Answer: D | Question #4 Correct Answer: C | Question #5 Correct Answer: A |
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