PDF Version DemoIn recent years, many people choose to take HP HP2-B119 certification exam which can make you get the HP certificate that is the passport to get a better job and get promotions.
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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Remote Monitoring & Service Delivery | 15% | - Implementation and onboarding process - Supplies fulfillment and proactive support - HP Remote Monitoring technology and functions |
| Customer Needs Analysis & Solution Design | 30% | - Identifying customer printing environment requirements - Designing appropriate pMPS contract models - Assessing costs, productivity and security needs |
| HP pMPS Overview & Value Proposition | 25% | - Introduction to HP pMPS (print Managed Print Services) - Differentiation from competing solutions - Business benefits and value for customers |
| Sales Process & EMEA-Specific Considerations | 10% | - Partner tools and resources for sales - Proposal development and closing strategies - EMEA region market and compliance requirements |
| pMPS Contract Structure & Pricing | 20% | - Contract terms, duration and billing models - Cost-per-page, base fee and additional services - Contract renewal and modification options |
HP Selling HP EMEA pMPS Sample Questions:
Question #1
What does the HP Embedded Web Server do?
A. automatically configures settings upon connection to the network
B. shows which devices are available for printing
C. automatically notifies the IT department when an imaging or printing device is in use
D. enables remote management of the imaging and printing device
Question #2
What is consultative selling?
A. a long-term relationship as a business advisor
B. closing the sale and moving on to the next challenge
C. selling products to meet the immediate need
D. providing supplies exclusively
Question #3
Which task can an administrator accomplish using the HP Embedded Web Server?
A. Configure security settings on 35 devices at the same time.
B. Host a company website on the Internet.
C. Edit the content of a print job.
D. Configure device security features.
Question #4
Which statements best describe the HP Service Portal? (Select two.)
A. It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
B. It is a website for maintaining the remote monitoring software.
C. It is a website explaining the services available with HP pMPS.
D. It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.
E. It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
Question #5
What is HP's stated goal?
A. to help people do what they do, better
B. to find ways to get customers to print more
C. to prove to customers that HP offers the lowest prices
D. to help customers to re-purpose their IT work environments
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: B | Question #3 Correct Answer: D | Question #4 Correct Answer: B,D | Question #5 Correct Answer: B |
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